Tau Health Terms and Conditions

Welcome to Tau Health ("we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of the Tau Health platform, including our website, mobile applications, and services (collectively, the "Platform").

By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree to these terms, please refrain from using our services.

Tau Health is operated by Tau Health Ltd (company no: 15299260, incorporated 21 November 2023).

Address: 63/66 Hatton Garden, Fifth Floor – Suite 23, London, EC1N 8LE

Email: [email protected]

Users agree to:

• Use the Platform in accordance with all applicable laws and regulations
• Not misrepresent their identity or medical condition
• Provide accurate information during consultations
• Attend scheduled appointments or cancel within the specified timeframe
• Pay for services as agreed
• Not use the Platform for emergency medical situations

All information shared during online consultations will be treated with strict confidentiality. Personal details and consultation notes will not be disclosed to any third party without your explicit consent, except in certain circumstances where confidentiality must legally or ethically be breached.

We may terminate service if:

• Terms are breached
• False information is provided
• Platform is misused
• Dignity and Respect Policies are violated

We reserve the right to:

• Suspend or terminate accounts for Terms violations
• Modify or discontinue services with reasonable notice
• Remove content that violates these Terms

We may modify these Terms at any time. Continued use of the Platform after changes constitutes acceptance of modified Terms.

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

For questions about these Terms, please contact us at:

63/66 Hatton Garden, Fifth Floor – Suite 23, London, EC1N 8LE

Email: [email protected]